Enterprise-Grade Security

Your documents contain sensitive information. We protect them with the same security standards used by banks and Fortune 500 companies.

Comprehensive Security Measures

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Encryption in Transit & at Rest

Your files are protected at every stage:

  • TLS 1.3 encryption during upload/download
  • AES-256 encryption for stored files
  • End-to-end encryption for all communications
  • Secure key management with hardware security modules
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Infrastructure Security

Built on enterprise-grade infrastructure:

  • Powered by Cloudflare's global network
  • DDoS protection and web application firewall
  • 99.9% uptime SLA (Enterprise plans)
  • Redundant data centers with automatic failover
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Access Controls

Strict authentication and authorization:

  • Multi-factor authentication (MFA) available
  • Single Sign-On (SSO) for Enterprise
  • Role-based access control (RBAC)
  • Session management and automatic logout
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Compliance & Auditing

Meeting regulatory requirements:

  • SOC 2 Type II certified
  • GDPR compliant data handling
  • CCPA compliance for California users
  • Regular third-party security audits
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Data Retention & Deletion

You control your data lifecycle:

  • Free tier: Immediate deletion after processing
  • Paid tiers: 30-day retention (deletable anytime)
  • Secure deletion with military-grade wiping
  • Right to be forgotten compliance
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Monitoring & Incident Response

24/7 security operations:

  • Real-time threat detection
  • Automated security monitoring
  • Incident response team on standby
  • Regular penetration testing

Compliance & Certifications

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SOC 2 Type II
Security Certified
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GDPR
Data Protection
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ISO 27001
Information Security
CCPA
Privacy Compliant

Privacy Commitments

We Never Sell Your Data

Your documents and personal information are never sold, shared, or used for advertising. Period.

Zero Knowledge Architecture

Your files are encrypted with keys only you control. We cannot access your document contents.

Transparent Processing

We clearly disclose how we process your data. No hidden tracking or unexpected usage.

For Enterprise Customers

Additional security features available for Enterprise plans:

On-Premise Deployment

Host PDFox on your own infrastructure for complete control over data residency and security.

Custom Data Retention

Configure retention policies to meet your organization's compliance requirements.

Advanced Audit Logs

Comprehensive logging of all user actions, document access, and system events.

Dedicated Security Manager

Direct access to our security team for compliance reviews and security assessments.

Custom SLAs

Guaranteed uptime, response times, and disaster recovery commitments.

Penetration Testing

Scheduled security assessments with detailed reports and remediation plans.

Security Best Practices We Follow

Principle of Least Privilege

Employees have access only to the data and systems necessary for their role. Regular access reviews ensure compliance.

Defense in Depth

Multiple layers of security controls protect your data. If one layer fails, others maintain protection.

Regular Security Updates

We apply security patches within 24 hours of release and conduct monthly security reviews.

Employee Security Training

All team members complete security awareness training and sign confidentiality agreements.

Have Security Questions?

Our security team is here to answer your questions and provide detailed documentation for your compliance review.