Welcome to PDFox. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing our website, or using PDFox services, you agree to comply with and be legally bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services.
2. Service Description
PDFox is a cloud-based PDF editing platform that allows you to:
- Edit, annotate, and modify PDF documents
- Use AI-powered text recognition to extract text from scanned documents
- Redact sensitive information
- Add digital signatures
- Collaborate with teams (on applicable plans)
We reserve the right to modify, suspend, or discontinue any aspect of the service with reasonable notice.
3. Account Registration
Eligibility
- You must be at least 18 years old
- You must provide accurate, current information
- You are responsible for maintaining account security
- One person or entity may not maintain multiple free accounts
Account Responsibilities
- Keep your password confidential
- Notify us immediately of unauthorized access
- You are responsible for all activities under your account
- Do not share account credentials
4. Subscription and Billing
Free Trial
- 14-day free trial available for new users
- No credit card required to start trial
- Trial automatically expires; no charges unless you upgrade
Paid Subscriptions
- Subscriptions are billed monthly or annually in advance
- Payment is due on the anniversary of your subscription start date
- We accept major credit cards and other payment methods as displayed
- All fees are in USD unless otherwise stated
- Prices are subject to change with 30 days notice
Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months or unused services
- Annual subscriptions: Pro-rated refund available within first 30 days
- We reserve the right to refuse or cancel orders
5. Acceptable Use Policy
You agree NOT to use PDFox to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm others
- Distribute spam or unsolicited communications
- Impersonate any person or entity
- Engage in fraudulent activity
- Scrape, crawl, or reverse engineer our service
- Use the service for illegal redaction or document forgery
Violation may result in immediate account suspension or termination.
6. Content and Intellectual Property
Your Content
- You retain all rights to content you upload (PDF files)
- You grant us a limited license to process your files to provide services
- You represent that you have rights to all content you upload
- You are responsible for backing up your content
Our Intellectual Property
- PDFox, logos, and service marks are our property
- Our software, design, and features are protected by copyright
- You may not copy, modify, or create derivative works
- Any unauthorized use violates these Terms
7. Data Security and Privacy
- Files are encrypted in transit (TLS 1.3) and at rest (AES-256)
- Free tier: Files deleted immediately after processing
- Paid tiers: Files stored for 30 days unless you delete earlier
- We implement industry-standard security measures
- See our Privacy Policy for detailed information
8. Service Availability
- We strive for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- We are not liable for service interruptions beyond our control
- Enterprise plans include SLA guarantees
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- PDFox is provided "AS IS" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid in the past 12 months
- We are not responsible for loss of data, profits, or business interruption
- You use the service at your own risk
10. Indemnification
You agree to indemnify and hold PDFox harmless from any claims, damages, or expenses arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of any rights of another party
- Content you upload or process
11. Termination
By You: Cancel your account anytime through account settings or by contacting support.
By Us: We may suspend or terminate your account for:
- Violation of these Terms
- Non-payment
- Fraudulent activity
- Extended inactivity (free accounts: 6 months)
Upon termination, your right to use the service ceases immediately. We may delete your data 30 days after termination.
12. Changes to Terms
- We may modify these Terms at any time
- Significant changes will be notified via email or service notice
- Continued use after changes constitutes acceptance
- You have 30 days to terminate if you disagree with changes
13. Dispute Resolution
Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.
Arbitration
Any disputes will be resolved through binding arbitration in accordance with [Arbitration Association] rules, except for:
- Claims for intellectual property infringement
- Claims under $10,000 (small claims court)
Class Action Waiver
You agree to resolve disputes individually, not as part of a class action.
14. Miscellaneous
- Entire Agreement: These Terms constitute the entire agreement between you and PDFox
- Severability: If any provision is unenforceable, the rest remains in effect
- No Waiver: Failure to enforce any right doesn't waive that right
- Assignment: You may not assign these Terms; we may assign to affiliates or acquirers
- Force Majeure: We're not liable for delays due to circumstances beyond our control
15. Contact Information
Questions about these Terms?
By using PDFox, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.